The Aspen Insurance Privacy Policy

Aspen Managing General Agency, Inc. (“Aspen Insurance”) values its relationship with you. Protecting the privacy of your information is of the greatest importance to us.  As an insurance provider, we are regulated by Federal and State laws protecting the confidentiality and security of your information, as well as our use and disclosure of it.
Protecting your privacy and the personal information we may collect to provide you with products and services is vital to Aspen Insurance. The following policy reflects our practices of obtaining and using your personal information, as well as our commitment to protecting your privacy.

Personal Information Aspen Insurance May Collect

We may collect nonpublic, personally identifiable information (NPI) as follows:

  • Information we receive from you on applications or on other forms when you apply for our products or services, either on the internet, by phone, email, text, or by other means;
  • Information about your transactions with us, with our affiliates, or with others; and
  • Information we receive from third parties, such as motor vehicle reports, claim reports, driving records, household data, demographic information, underwriting reports, insurance histories, and consumer credit information.

How Aspen Insurance Uses Your NPI:

We use NPI to conduct our regular business operations which includes but is not limited to our ability to: underwrite and price your policies, process and pay your claims, protect you and/or us against fraud, compliance with all state, federal,  and regulatory authorities, and to service and maintain your accounts.

When Aspen Insurance May Disclose NPI

We do not disclose any NPI about our current or former customers to anyone, except as permitted or required by law. This may include sharing your NPI with regulators and other governmental offices, attorneys, auditors, agents, or others so that we can service your account, protect you and/or us against fraud, cooperate with law enforcement officials, or comply with legal requirements.

Aspen Insurance Policies and Procedures to Protect the Confidentiality and Security of Your NPI

We restrict access to your NPI to those employees who must use it in order to provide products and services to you. We also maintain physical, electronic, and procedural safeguards to protect your NPI. Our security methods comply with all state and federal regulations.

Links to Other Companies on the Aspen Insurance Web Site

The Aspen Insurance web site and mobile access points contains links to our business partners and links to other sites offering valuable information. If you choose to provide any personal information directly to any of these entities, the collection and disclosure of your personal information by that entity will be governed solely by that entity's privacy policy. Aspen Insurance makes no representations or warranties regarding these sites.

Changes to This Privacy Policy Statement

We reserve the right to amend, change, modify or supplement this Privacy Policy at any time. We will provide our current customers with a revised copy of this notice if we take any such action. We will send you an annual notice of this Privacy Policy if we are required to do so.

Your Rights

As a customer, you can always review and update your information by calling our customer service center at 1-888-754-1911. All consumers have the right to know the personal information that Aspen Insurance has about them and to make changes to that information.
Except for the uses described above, you have the right to request that we do not share your NPI with our affiliates or outside companies that we do business with. You may request a copy of your NPI that we have in our records. You may request that we make corrections, additions, or deletions of any information you feel is incomplete or inaccurate. All requests must be submitted in writing to:

Aspen Insurance Customer Service
PO Box 270930
Flower Mound, TX 75027

Aspen Insurance may modify this Policy from time to time. The current policy is always available at http://www.aspenmga.com/privacy.html .  This privacy policy applies to Aspen Managing General Agency, Inc. and its affiliates.